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Cigna customers employed by companies with North American-based operations should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information.

Phone:
+1.302.797.3100
1.800.441.2668
Facsimile:
+1.302.797.3150
1.800.243.6998
Mail delivery:
Cigna
P.O. Box 15050
Wilmington, DE 19850 USA
Courier delivery:
Cigna
P.O. Box 15050
Wilmington, DE 19850 USA

Cigna customers employed by companies with home offices in Europe or the Middle East or elsewhere in the world should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information.

Phone:
+44 1475 492197
Facsimile:
+44 1475 492424
Mail delivery:
Cigna
1 Knowe Road Greenock Scotland, PA15 4RJ
Doctors and Hospitals should submit invoices and claim forms to:
Cigna ATTN:
Global Health Benefits
300 Bellevue Parkway Wilmington, Delaware 19809 U.S.A
Phone:
+1.800.339.6922
Facsimile:
+1.302.797.3043

Cigna customers employed by companies with home offices in Asia should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information.

Phone:
+60 3 2178 1430
Facsimile:
+44 1475 492424
Mail delivery:
Cigna
1 Knowe Road Greenock Scotland, PA15 4RJ
Doctors and Hospitals should submit invoices and claim forms to:
Cigna ATTN:
Global Health Benefits
300 Bellevue Parkway Wilmington, Delaware 19809 U.S.A
Phone:
+1.800.339.6922
Facsimile:
+1.302.797.3043

We're here for you whenever you need us. Whether you have a question about your benefits, need help finding a doctor near you, or want to know the status of a claim, you can contact us at any time of the day or night from anywhere around the world.

Here are some convenient ways to contact us:

  1. Send a secure email through Cigna Envoy

  2. Direct dial toll free to our Customer Service Centre's - International Access Code (: http://www.howtocallabroad.com/codes.html )+ Toll number (i.e. 302, 800, 866, 877) + 1 or 0.
    For example


  3. Use this calling card to call toll free from anywhere around the globe:

    • User dials the preferred access code, via the attached PDF (e.g., for South Korea it is 007-9844-22187)

    • Upon received tone, enter calling card number and PIN 1865798181-4488

    • Upon the Confirmation tone, please enter your local Cigna contact center number on the back of your ID card. It's that simple.

  4. Call collect - charges will be accepted by Cigna